Company Profile

Zoro BidCo, Inc. operates through its wholly owned subsidiary, Zendesk, Inc. (Zendesk). Zendesk is a service-first customer relationship management (CRM) company that builds software designed to improve customer relationships. Zendesk's products include Zendesk for service, Zendesk for sales, Sunshine Platform, and Marketplace. Zendesk for service provides the complete customer service solution. Its CRM for sales teams offers a platform, which includes contact and deal management, activity tracking, and lead generation. Zendesk Sell, builds data-driven teams to unlock team productivity, keep up with customer expectations, and get full pipeline visibility. Its Sunshine Platform offers developers everything they need to build custom experiences on mobile, Web, or social apps. The Zendesk marketplace is a one-stop shop to find partners, apps and integrations to increase agent productivity and streamline workflows with Sunshine. The Company provides solutions for various industries.

Employees

6,440

Sector

Software

More about the company

16/09	Riskified Ltd. and Zendesk Bring Identity Risk Intelligence to Zendesk, Helping Retailers Stop Returns Fraud Without Sacrificing Customer Experience	CI
14/09	Zendesk Introduces Specialized AI Agents Purpose-Built for Business	CI
10/09	Zendesk Introduces Real-Time Voice Translation for Zendesk Contact Center	CI
03/06	Zendesk Launches Ai-Powered Support Assistant for Microsoft 365 on Microsoft AppSource	CI
27/05	Zendesk, Inc. Announces Appointment of Tifenn Dano Kwan to Chief Marketing Officer	CI
27/03	Zendesk, Inc. completed the acquisition of Forethought Technologies, Inc.	CI
12/03	Zendesk, Inc. has entered into a definitive agreement to acquire Forethought Technologies, Inc.	CI
04/02	Zendesk, Inc. Announces Appointment of Craig Flower as Chief Operating Officer	CI
18/12	Zendesk, Inc. acquired Unleash Labs Ltd.	CI
15/12	PolyAI Limited announced that it has received $86 million in funding from a group of investors	CI
03/12	Zendesk Announces Strategic Collaboration Agreement with Amazon Web Services to Deliver AI-Powered Contact Center Transformation	CI
19/11	Zendesk to Deliver Secure, AI-Powered Employee Service Solutions Through Expanded Microsoft Integration	CI
08/10/25	Zendesk Unveils Powerful New AI Capabilities Within the Resolution Platform to Accelerate Service At Scale	CI

26/07/22	Stifel Downgrades Zendesk to Hold From Buy, Adjusts Price Target to $77.50 From $85	MT
26/07/22	William Blair Downgrades Zendesk to Market Perform From Outperform	MT
26/07/22	JMP Securities Downgrades Zendesk to Market Perform From Market Outperform	MT
18/07/22	Piper Sandler Adjusts Zendesk's Price Target to $77.50 from $140, Keeps Neutral Rating	MT
30/06/22	Craig Hallum Downgrades Zendesk to Hold From Buy, Lowers PT to $77.50 From $140	MT

03/07	How Far Is Too Far? Commercial Division Finds Gross Negligence But Declines To Strike Answer For Digital Spoliation	AQ
30/06	Zendesk Expands AI Customer Support for Banks and Lenders	AQ
02/06	Fivetran + dbt Labs Complete Merger to Create the Data Infrastructure for Trusted AI Agents	AQ
20/05	Zendesk Introduces the Autonomous Service Workforce, Defining the Future of Customer and Employee Service	AQ
20/05	Zendesk Introduces the Autonomous Service Workforce	AQ

20/09/22	USA-Les valeurs à suivre à Wall Street (actualisé)
07/09/22	Steigende Kundenerwartungen: Außergewöhnlicher Service wird zum neuen Standard
30/08/22	EN DIRECTO DESDE LOS MERCADOS: Microsoft, Petrobras, Sanofi, Philips, Frey, BHP, Zendesk, Uniper, Netflix, Pierer...
30/08/22	Bolsa de Madrid: La energía de la desesperación
30/08/22	EN DIRECT DES MARCHES : Engie, Sanofi, Eiffage, Frey, BHP, Zendesk, Uniper, Netflix, Pierer...

Manager	Title	Age	Since
Tom Eggemeier CEO	Chief Executive Officer	54	28/11/2022
Julie Swinney DFI	Director of Finance/CFO	-	-
Christopher Donato PSD	President	60	01/05/2024

Zendesk, Inc. Stock

Stocks

ZEN

US98936J1016

Software

Latest news: Zendesk, Inc.

Analysts' recommendations: Zendesk, Inc.

Press Releases: Zendesk, Inc.

News in other languages: Zendesk, Inc.

Quotes and Performance

Managers and Directors: Zendesk, Inc.

Latest insider transactions

Application Software

Company Profile

Director	Title	Age	Since
Tom Eggemeier BRD	Director/Board Member	54	28/11/2022
Stephen Ensley BRD	Director/Board Member	41	-
Hisham Hasan BRD	Director/Board Member	-	-

Date	Insider	Type	Main position	Quantity	% Market Cap.
22/11/22	Michael Curtis	Issuer sale	Director	66,676	0.0537%
22/11/22	Norman Gennaro	Issuer sale	Responsable ventes & marketing	290,961	0.2342%
22/11/22	Mikkel Svane	Issuer sale	Chief Executive Officer	2,404,856	1.9357%

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Average	+0.25%	+1.73%	-21.42%	+82.99%	42.63B
Weighted average by Cap.	-0.08%	+2.14%	-31.07%	+169.56%